Shipping Policy

Shipping Policy

Last updated: June 2026 · PelliQ Cosmeceuticals, Vadodara, Gujarat, India

We want your PelliQ products to reach you quickly and safely. Here is everything you need to know about our shipping process.

1. Processing Time

  • All orders are processed within 1–2 business days after payment confirmation
  • Orders placed on weekends or public holidays are processed the next business day
  • You will receive an email with tracking details once your order is shipped

2. Delivery Time

Location Estimated Delivery
Metro cities (Mumbai, Delhi, Bangalore, etc.) 2–4 business days
Tier 2 & Tier 3 cities 3–5 business days
Remote areas & Northeast India 5–8 business days

Delivery timelines are estimates and may vary due to courier delays, weather, or high demand periods.

3. Shipping Charges

🚚 FREE shipping on all prepaid orders — no minimum order value required.
  • Prepaid orders (UPI, Cards, Net Banking): Free shipping
  • Cash on Delivery (COD): ₹50 handling charge per order

4. Order Tracking

  • Once your order is shipped, you will receive an SMS and email with a tracking link
  • You can also track your order by contacting us on WhatsApp with your order number
  • We ship via reputed couriers including Shiprocket, Delhivery, and Blue Dart

5. Cash on Delivery (COD)

  • COD is available across most pin codes in India
  • Additional ₹50 handling charge applies
  • Please keep exact change ready at the time of delivery
  • COD orders may take 1 extra business day to process

6. Failed Delivery

If delivery fails due to wrong address or unavailability:

  • The courier will attempt delivery 2–3 times
  • After failed attempts, the order will be returned to us
  • We will contact you to reship. Re-shipping charges may apply

7. Contact Us